Basket

Frequently asked questions

Straight answers about the tape, how to use it, ordering, payment and delivery.

What is kinesiology tape?

Kinesiology tape is an elastic cotton tape with an adhesive backing that you stick to the skin. It stretches lengthways so it moves with you. People use it for a feeling of support and stability during sport, training and everyday activity. It's the same type of tape sold in sports shops and by high-street retailers.

What is Energelbo tape made of?

97% cotton and 3% elastane, woven with a wave texture, with an acrylic adhesive applied in a wave pattern. The backing is white paper printed with a 5 cm grid to help you measure.

Is it latex-free?

Yes. Both the tape and the adhesive are latex-free.

How long does it stay on?

Usually 3 to 5 days, depending on where it's applied, how active you are and how it was applied. Rounded corners, unstretched ends and rubbing the tape after application all help it last.

Can I shower or swim with it on?

Yes. The tape is water-resistant and breathable. It will get wet but dries on the skin. Pat it dry with a towel rather than rubbing.

How do I remove it?

Remove it slowly in the direction of hair growth while holding the skin with your other hand. Doing it in the shower or applying a little oil first makes it easier and more comfortable.

Can I use it on sensitive skin?

Many people with sensitive skin use it without any problem, but everyone is different. Test a small strip on your forearm for a day before a full application. If the skin becomes red or itchy, take the tape off. Don't apply to broken or irritated skin.

Which width should I choose?

5 cm is the standard width and works for most areas. The 7.5 cm wide roll is useful for larger areas such as the lower back and thigh, where one strip covers more skin. Pre-cut 25 cm strips are the quickest option when you don't want to measure or cut.

What's in the kits?

The Starter Kit has one roll (your choice of colour), tape scissors and the A5 printed application guide. The Three-Roll Kit has one roll of each colour, scissors and the guide. The Six-Roll Bundle has two rolls of each colour, scissors and the guide.

How long does delivery take?

We send orders by Royal Mail Tracked 48, which usually arrives 2 to 3 working days after we receive payment. Delivery is £2.99, or free on orders over £30. We deliver within the UK only.

How do I order and pay?

Add items to your basket and go to the checkout. We don't take card details on the site. After you place your order we check availability and email you a secure payment link (card or PayPal), usually within one working day. Once you've paid, we dispatch your order.

Can I return an item?

Yes. You can cancel for any reason within 14 days of receiving your order and return the items in their original condition. For hygiene reasons, opened tape can only be returned if it's faulty. See our Returns page for details.

Is this a medical product?

No. It's a sports and everyday support accessory, the same kind of tape sold in sports shops. It isn't a treatment and we don't make health claims. If you have a health concern, speak to a professional.

Do you sell to businesses, clubs or teams?

Yes. If you need more than the Six-Roll Bundle, send us the quantity through the form on the Contact page you're after and we'll send a quote.

Still have a question? Contact us.